Legal Terms
Since its founding in Paris in 1986, our group has focused exclusively on personal insurance.
By creating a range of coverages under the Golden Care brand, our ambition was already to provide international protection and simplify contractual language by giving all our contracts the same structure with a clear and straightforward approach.
Our vision of protection is that it should be long-term; you will be able to benefit from your coverage wherever you travel, keeping the same contract*.

In 2026, our group celebrates its 40th anniversary and retains its passion for protecting you.
Our operations rely on three countries
Our operations are based in three countries, each with a coordinated contribution to offer you first-class protection.


Golden Care Guernsey Ltd
Golden Care Guernsey Ltd. constantly designs and develops our products and services to provide you with benefits tailored to your needs and a comfortable, intuitive experience throughout the life of your policy.
The island of Guernsey offers great political stability and a global outlook. It is ideally suited to provide a solid and reliable jurisdiction for personal insurance. It benefits from unique proximity to Lloyds, the world’s oldest insurance market, and major insurance companies.
We have partnered with Global Health and Accident Insurance Ltd (GHAIL) to issue policies. GHAIL is reinsured by A+ Superior and (AM Best) and AA- Very Strong (S&P Global) rated insurance and reinsurance companies.
For general information about the Lloyd’s market, please visit Lloyd’s of London.
Golden Care London Ltd (GCL)
Golden Care (London) Ltd (GCL) has been authorised and regulated as an insurance intermediary since 2014 and provides a solid platform for the marketing of the product range of WorldProtect by Golden Care, which includes WorldCrew Protect®.
GCL’s (FRN: 08506982) products and services are also covered by the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS) and provide extra protection to policyholders.


SafeMed Care SA Genève
SafeMed Care SA was established in Switzerland in 2016 to support the development of services such as the mobile application and the MyGoldenCare.com web portal.
Switzerland is a very stable country and offers one of the most professional environments for an international, high quality and reliable service. Your contracts and claims are administered by SafeMed Care SA in Geneva.
Other Legal Terms
As a global insurance provider, we are required to prevent our business being subject to financial crime, including bribery, international sanctions, money laundering and tax evasion. Related requirements may prevent us from processing business and settling claims. If you would like to understand more on this please contact us
We have designed this website for you. Most of it is accessible for everyone, but some areas are password protected, so only registered users can access them. We do this to protect their personal data.
If you choose or if we give you a user identification code, password or other security login information, do not share it with anybody else. It is there to keep your information private and safe.
We reserve the right to cancel or deactivate your security login information at any time, if in our reasonable opinion we feel you have not complied with our terms of use, or other terms or policies on this site or in any contracts.
We have put together all pages on this website with care and to the best of our knowledge. We review and update them continuously. We cannot, however, guarantee that all the information is up to date and accurate at all times. We reserve the right to add to our website, and to modify or delete information, at any time, without notice.
For binding information on our products and services, please refer to our individual policy information and our general and specific terms and conditions of insurance. You can also contact us directly with any questions.
You use the internet at your own risk: emails, links to our website, and links from our website. We do not accept any liability for direct or indirect prejudice you might suffer from website users or third parties through any contacts or transactions the internet established.
Liability is excluded in particular for:
- transmission errors
- technical defects
- faults or interruptions of the telephone network
- illegal interference with network facilities
- infection with viruses
- copying and falsification of data and contents
- network overload
- failure to detect falsifications
- lack of authorisation
- blockage of electronic access by third parties.
You must not try to gain, or allow others to gain, unauthorised access to our website. And you must not interfere or tamper with the normal operation or the security of any pages on the site.
We want to ensure that you understand what personal data we collect and process, why we need it and how we secure it. Full details are in our privacy notice which can be obtained in this link : Privacy Notice or by contacting us. Your rights are detailed in the Privacy Notice along with information on the data we collect, how and where we collect it, who has control over your data, how it will be used, why it is collected, its security and retention arrangements.
We also automatically collect some of your ‘non-personal information’ when you visit our site. This is information that does not identify who you are, like browser type, host operating system.
Cookies are small files that recognise repeat visitors to a website. Like many other sites, we use them to improve your online experience. You can use your browser to allow or block cookies. If you block them, you might not be able to see our whole website, or it might not function fully.